Terms And Conditions

Effective From: 3rd December, 2024

Last Updated On: 3rd December, 2024

These Terms and Conditions (“Agreement”) govern the services provided by Cash Recovery Specialist (“Company,” “We,” “Us,” or “Our”) to the Client (“You,” “Your,” “Creditor/Client”). By utilizing our services, you agree to be bound by these Terms and Conditions.

1. Scope Of Services

Debt Recovery Services:

The Company will employ best practices to recover outstanding debts on behalf of the Client. Services may include collection efforts, negotiations, and legal recourse where necessary.

Documentation Requirements

The Client warrants the accuracy and validity of all claims provided and agrees to submit supporting documentation promptly upon request.

Ethical Practices

The Company will conduct all recovery activities in compliance with applicable laws and regulations, including but not limited to the Fair Debt Collection Practices Act (FDCPA) and any relevant state laws.

2. Client Responsibilities

Accuracy Of Information

The Client is responsible for ensuring the accuracy of all information provided regarding debtors, including amounts owed, dates, and contact details.

Cessation Of Contact With Debtors

The Client agrees to cease all direct communication with debtors regarding placed accounts to avoid complications in recovery efforts.

Notifications To The Company

The Client must notify the Company immediately if the debtor contacts them directly or if any payment is received after an account has been placed for collection.

3. Fees And Rates

Commission Rates

Commission rates are subject to agreement by both the “client” and the “company.”

4. Payment Terms And Reporting

Accuracy Of Information

Recovered funds, are will be remitted directly to the Client.

Monthly Statements

The Company will provide monthly statements detailing the status of all active accounts, recoveries, and fees.

Disputed Accounts

If a debtor disputes a claim, the Client agrees to provide additional documentation to support the validity of the claim.

5. Cancellation And Termination

Cancellation Process

The Client may terminate this agreement by providing written notice via email to info@cashrecovery.net or by mailing a cancellation request to:

Cash Recovery Specialists,
Suite 230, 19 B Crosby Drive, Bedford 01730.

Fees On Cancellation
  • Claims with active payment arrangements or legal proceedings at the time of cancellation may incur fees.
  • No additional fees will apply if no payments have been made on the account and no legal action has been initiated.

6. Legal Compliance and Confidentiality

Compliance With Laws

The Company agrees to operate in compliance with all applicable local, state, and federal laws governing debt collection practices, including but not limited to the Fair Debt Collection Practices Act (FDCPA) and applicable privacy regulations.

Confidentiality

The Company will take reasonable measures to protect the confidentiality of all data provided by the Client. Information will only be disclosed to authorized parties directly involved in the collection process.

Client Cooperation

The Client agrees to provide accurate and truthful documentation to substantiate the validity of claims, as required by law

Dispute Jurisdiction

Any legal disputes arising under this agreement will be resolved in the courts of Middlesex County, Massachusetts.

7. Dispute Resolution And Liability

Dispute Resolution

In the event of a disagreement or claim arising from this agreement, both parties agree to resolve the matter through mediation before pursuing legal action. The mediation will take place in Middlesex County, Massachusetts, with both parties sharing the costs equally.

Limitation Of Liability

The Company is not liable for:

  • Losses incurred due to errors in information provided by the Client.
  • Non-payment by debtors despite reasonable collection efforts.
  • Delays caused by external factors, including court delays or unforeseen circumstances beyond the Company’s control.
Indemnity

The Client agrees to indemnify and hold harmless the Company and its agents from any claims, damages, or liabilities resulting from the Client’s provision of false or incomplete information or non-compliance with applicable laws.

8. Amendments And Entire Agreement

This agreement may be amended at any time by mutual written consent of both parties. Amendments will take effect immediately unless otherwise specified.

This agreement constitutes the entire understanding between the Client and the Company regarding the services outlined and supersedes any prior agreements, whether written or verbal.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, you can contact us via the following methods: